Globallogic 2023 Freshers

GlobalLogic Off Campus Drive 2023 Hiring Details:

About Company:

GlobalLogic is an American digital services company providing software product design and development services. It is an independent subsidiary of Hitachi Ltd. GlobalLogic has corporate headquarters in San Jose, California.

Company Name: GlobalLogic- A Hitachi Group Company

Job Location: Hyderabad

Experience: Freshers

Designation: Analyst (Technical Support)

Process: Semi Voice Process (Night Shift)

Interview Process:

1. Screening 2. Ops Manager Round 3. Written Test (Aptitude, Personality, Versant) 4. Client Round 5. HR Round (Excellent communication skills are required)

Perks and Benefits:

• 5 Working Days
• CTC: 3 – 3.5 LPA + Benefits (Two-way Cab) + Incentive
• Work from the office.

Qualifications:

• B.Tech/BCA/MCA/B.Sc (CSE/IT) graduates (Graduation is a Mandate)
• Should have Provisional certificate and Consolidated marks memo.
• Must have a good working knowledge of Windows/Mac OS and its components
• Strong customer relations skills
• Strong written and verbal communication skills
• Capable of multi-tasking in a fast-paced work environment
• Strong knowledge of web-browser-based technologies
• Experience with HRIS, CRM, and/or ATS is a plus
• Good knowledge in HTML & CSS.

Domain experience:

As an Associate Technical Support (TSE), you will combine creative problem-solving, providing a great customer experience and utilizing technical skills in one role. As a member of our 24×7 Customer Support team you help customers tackle their problems head-on.

Requirements:

• Demonstrate excellence in customer service skills
• Address and resolve customer concerns and issues in a timely manner
• Document all events and interactions in SalesForce
• Troubleshoot customer issues using remote desktop software
• Interact with customers through phone, chat, and email