Manager, Software Engineering (L4)

Twilio is hiring a Manager, Software Engineering (L4) in India.

Responsibilities

• Own and deliver delightful experiences for Twilio customers while:

• Be a champion for your team, setting individuals up for success and putting others’ growth first.

• Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments.

• Advocate agile processes, continuous integration and test automation.

• Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services.

• Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support.

Requirements

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• You have a minimum of 10+years experience with 5 years of proven track record of leading and managing software teams.

• Experience managing multiple workstreams within the team

• Bachelor’s or Master’s degree in Computer Science, Engineering or related field.

• Technical Experience with:

• REST APIs

• Programming languages: Java/GoLang

• Relational databases like MySQL

• container technologies - Docker/Kubernetes.

• modern automated testing and CI/CD pipelines.

• SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus.

• Excellent problem solving, critical thinking, and communication skills.

• Broad knowledge of development environments and tools used to implement and build code for deployment.

• Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil.

• As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team.

Benefits & perks

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

About Twilio

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how