Customer Support Engineer I - IOT/Hardware
Tekion · Bangalore HQ
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Tekion is hiring a Customer Support Engineer I - IOT/Hardware in Bangalore HQ.
At Tekion, we’re building the only cloud -native platform that is transforming the automotive retail industry, leap frogging it into the future and providing unparalleled customer experience. We’re creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We’re inventing new technology along the way to ov
Requirements
- Experience as an Application/Product/Customer Support Engineer.
- Ability to learn and master employer-specific software
- Complex problem solving
- Written and verbal communication skills
- Ability to diagnose & address application issues
- Basic understanding of IoT and software - preferred not mandatory
- Candidate should be ready for rotational shift perks and benefits
Hands on experience on chats / Ticketing tools
About Tekion
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