Solution Architect- Revenue Cloud

Salesforce is hiring a Solution Architect- Revenue Cloud in India - Bangalore.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details

Responsibilities

As an Industry Success Architect, you will specialize in multiple Industry Clouds with primary, secondary, and tertiary areas of expertise. You will:

• Drive Customer Impact - Partner with our most strategic and high-priority customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.

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• Communicate with Clarity - Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.

• Innovate & Solve Problems - Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.

• Execute Proven Strategies - Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of your Industry Cloud customers.

• Build Strong Relationships - Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth.

Basic Requirements:

1. Solution Design & Architecture

• 10+ years of experience in developing technology solutions.

• 5+ years of experience in software, system, or enterprise architecture with experience in Salesforce CPQ or Revenue Cloud domain.

• Expertise in Salesforce products, platform capabilities, technical governance, and best practices.

• Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.

• Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices.

2. Communication & Leadership

• Ability to assess business objectives, propose solution options, and drive stakeholder alignment.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in t