Senior Solution Architect - Practice & Domain Overlay

Salesforce is hiring a Senior Solution Architect - Practice & Domain Overlay in India - Bangalore.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details

Responsibilities

1. Identify Where Domain Expertise Is Required You will define when a deal needs additional practice or domain input during scoping. Examples:

• Data Cloud program with complex source systems and identity resolution

• Agentforce program with unclear automation boundaries or trust requirements

• Health / Life Sciences program with regulatory or data privacy considerations

• Public Sector program with procurement, compliance, or security constraints

• Financial Services program with sensitive data, controls, or integration complexity

• Multi-cloud program involving Sales, Service, Data, Marketing, Commerce, MuleSoft, or Industry Clouds

Your job is to make these triggers explicit so the field knows when to pull in the right expertise. 2. Build Product and Industry Overlay Patterns You will create practical overlays that sit on top of the core CoE model. Each overlay should answer:

• What is different for this product, industry, or domain?

• What additional discovery questions are required?

• What scoping assumptions should be added?

Requirements

• 13+ years of experience in Salesforce consulting, enterprise architecture, solutioning, delivery leadership, or professional services and 7+ years in Salesforce

• Strong understanding of how Salesforce programs differ by cloud, industry, region, and customer maturity

• Experience working across multiple Salesforce clouds or enterprise platforms

• Experience shaping or reviewing complex scopes, estimates, SOWs, or delivery plans

• Ability to identify hidden effort drivers and delivery risks early

• Experience working with product / practice SMEs and translating their input into practical field guidance

• Strong written communication skills; able to create clear, reusable templates and checklists

• Ability to work across global teams and matrixed organizations

Preferred qualifications

• Experience with Data Cloud, Agentforce, MuleSoft, Industry Clouds, or multi-cloud programs

• Experience in regulated industries such as Financial Services, Healthcare, Life Sciences, or Public Sector

• Exper

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