Senior Director - Global tools and AI Orchestration

Salesforce is hiring a Senior Director - Global tools and AI Orchestration in India - Bangalore.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details

Responsibilities

1. Build and Own the Agent Ecosystem

• Design and build a set of AI agents (scoping, estimation, risk, etc.)

• Ensure they work together as a single system

• Continuously improve based on real deal and delivery data

2. Design End-to-End Workflows

• Define how agents interact across the lifecycle

• Ensure smooth hand-offs between agents and humans

• Reduce manual steps and rework

3. Turn Business Logic into Automation

• Convert scoping rules, estimation models, and governance policies into working tools

• Ensure outputs are consistent, accurate, and easy to use by the field

4. Build Data & Feedback Loops

• Connect delivery data into centralized data source (e.g. Data Cloud)

• Track: Estimate vs actual and Margin vs plan

• Use this data to improve agents over time

5. Automate Governance

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in t