Principal Member of Technical Staff - Java + Node.Js (GenAI search)

Salesforce is hiring a Principal Member of Technical Staff - Java + Node.Js (GenAI search) in India - Bangalore.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details

Responsibilities

• Architectural Leadership: Lead architectural design and delivery of major Search & Personalization capabilities, including:GenAI Search: AI overview results, next-best query suggestions, and natural language query understanding.Multi-Turn Agentic Search: Conversational discovery with recommendations, comparisons, and contextual follow-up.Personalization Service: Behavioral and preference-based ranking and recommendations.Contextual Discovery Service: Powering embedded AgentExchange discovery surfaces within Agentforce, Slack, Setup, and other core product surfaces.Search Indexer: Scalable, low-latency indexing pipelines for new asset types including standards-based agents, MCP tools/resources, skills, subagents, and A2A listings.
• AI-Native Engineering: Champion AI-native engineering — actively use and promote AI tools across the development lifecycle, from code completion to production monitoring. Model AI fluency and help build an AI-native team culture.
• Domain Strategy & Vision: Define the Northstar architecture for the Search & Personalization domain — leading discovery, design, and execution tracks that align with the broader AgentExchange one-marketplace strategy.
• Platform Modernization: Drive platform modernization — contribute to the migration off Heroku and onto Falcon, including the enabling roadmap for search services infrastructure migration.
• Engineering Excellence: Own engineering excellence across the search stack: observability and telemetry (SLOs/SLIs, latency budgets, relevance metrics), safe change practices, 99.95% availability targets, and security risk governance.
• Technical Authority & Mentorship: Act as the technical authority for your domain — providing guidance, mentorship, and sponsorship to senior and junior engineers, fostering a culture of technical excellence and bold innovation.
• Cross-Functional Collaboration: Collaborate cross-functionally with Product, Platform Services, Marketing and Growth, and Embedded Exchanges teams to deliver shared discovery infrastructure, unified catalog indexing, and contextual search surfaces across all AgentExchange touchpoints.
• Culture Carrier: Be a culture carrier — embody our values of Trust, Innovation, Engineering Commitment, and Curiosity. Challenge the status quo and build the best-engineered solutions.

Requirements

• Experience: 10+ years of experience in software engineering, with a demonstrated track record of technical leadership on enterprise-scale search, recommendation, or personalization systems.
• Technical Vision: Proven ability to define and drive long-term technical vision and architectural roadmaps for large, complex search or ML-infused platform domains.
• Search System Expertise: Deep expertise in building and operating search systems at scale:Search Engine Internals: Indexing pipelines, ranking, query understanding, relevance tuning.Search Infrastructure: Elasticsearch, OpenSearch, Solr, or equivalent.Back End: Node.js, Java, or equivalent for high-throughput search services.
• Recommendation Systems: Experience designing and delivering recommendation or personalization systems — collaborative filtering, content-based ranking, behavioral signal processing, or equivalent.
• GenAI & LLM Integration: Hands-on experience integrating LLMs or GenAI into search products — AI-generated summaries, query expansion, semantic search, or conversational retrieval.
• Data Pipelines: Experience with real-time and near-real-time data pipelines for indexing and signal ingestion.
• Production Reliability: Strong commitment to engineering excellence: observability, telemetry, latency SLOs, CI/CD, service ownership, safe change practices, and production reliability.
• Communication & Influence: Excellent communication skills — able to influence and build consensus across engineering, product, and executive stakeholders.

Preferred qualifications

• Conversational Search: Experience building multi-turn or conversational search experiences, including context management and session-aware ranking.
• Agentic Systems & MCP: Hands-on experience with agentic systems, MCP tools/resources, or A2A patterns — particularly catalog and metadata requirements for new AI-native asset types.
• Embedded Surfaces: Experience with contextual or embedded discovery surfaces — delivering search within host product surfaces (e.g., in-app, in-builder, in-Slack contexts).
• E-Commerce Search: Familiarity with marketplace or e-commerce search — faceted navigation, intent classification, CTR optimization, and funnel instrumentation.
• Personalization at Scale: Experience with personalization at scale — user modeling, preference inference, A/B experimentation, and behavioral analytics.
• Platform Migrations: Experience with platform infrastructure migrations (e.g., Heroku → cloud-native platforms) and tech stack modernization.
• Security & Governance: Strong security mindset — experience with data governance, access control, and security best practices for search and recommendation systems.
• Salesforce Ecosystem: Conversant with Salesforce Platform features and best practices.
• Mindset & Language: A strong desire to learn technology and a polyglot attitude; proficient in written and spoken English.

Our Engineering Values

We hold ourselves to a high standard — because our partners and customers depend on us:

• Trust by default: Secure, accessible, performant, and scalable in everything we build.

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in t