Infrastructure Platform Engineering (SMTS, Software Engineering)

Salesforce is hiring an Infrastructure Platform Engineering (SMTS, Software Engineering) in India - Hyderabad.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details

Responsibilities

• Conduct technical discovery for a defined portion of the legacy infrastructure (e.g., a specific service or workload class within Tableau's hypervisor/VM environment), documenting findings and gaps for your area

• Partner with Public Cloud, Networking, Security, Storage, OS, and SRE teams to design and implement your piece of the target infrastructure architecture (AWS, Private Cloud, or hybrid), working from the broader architecture direction set by architects/LMTS+ leads

• Develop and implement cloud solutions for medium-complexity problems, designing for performance, scalability, and reliability

• Produce implementation plans for your workstream — design, effort estimates, resource needs — and deliver reliably against them

• Execute migration and modernization work for your assigned portion of the legacy VM-based infrastructure, ensuring continuity of dependent services throughout the transition

• Build components with reusability in mind, contributing to a scalable migration framework and infrastructure model that reduces repeated engineering effort for future M&A integrations

• Build, maintain, and deploy infrastructure as code (IaC) and modern CI/CD pipelines to streamline deployment velocity

• Build automation for operations, self-healing systems, proactive alerting, and event auto-remediation within your area

• Collaborate across infrastructure disciplines to deliver your workstream on schedule, escalating cross-team dependencies as needed

• Apply and help refine security and networking standards aligned with Salesforce requirements (e.g., supporting retirement of legacy auth systems)

• Participate in an on-call rotation to ensure timely incident response, root-cause analysis, and minimal downtime

• Document decisions, architecture diagrams, runbooks, and operational playbooks to support long-term maintainability

Coding & Technical Depth Given the scope of building on AWS, working at the hypervisor level, and supporting large-scale file transport, candidates should be comfortable coding — not just configuring — across:

• Infrastructure-as-Code & automation: Terraform, Ansible/Puppet, and Python for tooling, orchestration, and operational scripts

• AWS SDK/API-level development: boto3 (Python) or AWS SDK for Go/Java, to build directly against AWS APIs (EC2, VPC, S3, EBS, networking) rather than console/Terraform alone

Requirements

Mandatory Skills & Experience

• 7-8+ years of infrastructure engineering experience, with a strong background in cloud infrastructure, platform engineering, or DevOps

• Hands-on experience with hypervisor/VM environments (VMware vSphere, ESXi, Hyper-V, KVM, or equivalent) and/or public cloud infrastructure (AWS preferred; Azure/GCP a plus)

• Proven experience migrating on-prem or legacy VM workloads to public or private cloud at scale

• Deep understanding of networking fundamentals — VPCs, VLANs, routing, firewall rules, DNS, load balancing

• Strong knowledge of infrastructure security principles: identity management, Okta/SSO integration, zero-trust networking, secrets management

• Proficiency with infrastructure-as-code tooling (Terraform, Ansible, Puppet, or equivalent) and CI/CD pipelines for infrastructure

• Demonstrated ability to conduct technical discovery in complex legacy environments and produce structured architecture documentation and effort decompositions

• Strong working knowledge of Agile/Scrum methodologies and software development lifecycles

• Comfortable operating across multi-disciplinary teams — able to hold detailed technical conversations with storage engineers, security architects, and SREs in the same day

• Strong written and verbal communication skills; ability to present architecture decisions and trade-offs clearly to technical and leadership audiences

Preferred qualifications

• Experience supporting SaaS or enterprise software customer environments (e.g., environment reproduction for support/troubleshooting use cases)

• Familiarity with Salesforce's infrastructure ecosystem — Trust, Public Cloud, or internal platform engineering experience is a meaningful advantage

• Prior experience with M&A infrastructure integration or post-acquisition platform consolidation

• Background in Storage and Database infrastructure in hybrid or multi-cloud environments

• Containerization & orchestration experience (Docker, Kubernetes/AWS EKS)

• Modern CI/CD & GitOps expertise (GitHub Actions, Argo CD, Argo Workflows)

• Strong scripting/programming skills (Python, YAML, JSON)

• AWS Certifications (Solutions Architect Professional or DevOps Engineer Professional) a plus

• Familiarity with SRE/operational excellence principles — SLOs, runbooks, on-call readiness

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