Forward Deployed Engineer

Razorpay Software Private Limited is hiring a Forward Deployed Engineer in Bengaluru.

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated re

Responsibilities

• Own a merchant's technical success. You are the single engineering face the merchant sees. No "let me check with the team" handoffs.

• Scope and solution. Sit with the merchant's engineering and business teams, understand the real problem, and define a clear technical plan — ideally before the contract is signed.

• Build and ship. Write and review production code — in Razorpay's systems, and where allowed, in the merchant's repo. Custom flows, SDK integration, orchestration logic, server-to-server hooks.

• Use AI agents at full strength. Lean on coding agents for routine PRs, knowledge agents for merchant context, and routing agents for incident triage. You are expected to be the most AI-leveraged engineer in the org.

• Feed the platform. When you build the same thing for 2+ merchants, take the pattern back to the product pods with a clear write-up.

• Keep the merchant informed. Run a regular progress cadence. Acknowledge merchant-raised issues within 2 hours. Never go silent.

Requirements

We hire for a "T-shaped" profile — deep engineering, broad execution. Roughly:

Weight

Area

What we expect

~50%

Engineering

Strong, hands-on coder. Python and one of Java/Go/TypeScript. Production-grade code, not prototypes.

~30%

Systems & deployment

APIs, webhooks, integration patterns, cloud (AWS/GCP), debugging across distributed systems. Comfort with payments flows is a strong plus.

~20%

Communication & ownership

Can explain a complex system to a non-technical merchant lead. Turns vague asks into clear specs. Owns problems end-to-end without being told.

• SDE2+ level (4+ years for senior; exceptional candidates with less considered)

• Demonstrated end-to-end ownership — you have shipped something real, start to finish, ideally with customer contact

• Fluency with AI coding tools and agents — you already use them daily and can show how they multiply your output

About Razorpay Software Private Limited

Razorpay's most strategic merchants — Nvidia, Airbnb, Meta, Shopify, and others — don't want a vendor. They want a partner/team who understands payments deeply, sits with their team, and makes their use cases work. That team comprises a Forward Deployed Engineer (FDE). An FDE owns one merchant's technical destiny. You take a vague business ask and turn it into a concrete technical plan, then build and ship it — using both Razorpay's platform and our internal AI agents to move faster than any tra