Senior Site Reliability Engineer

Mastercard is hiring a Senior Site Reliability Engineer in Pune.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Site Reliability Engineer

Responsibilities

• Collaborate with cross-functional teams, including customers, project management, software engineering, and network operations, to gather database requirements, improve existing systems, and develop new systems.
• Install and upgrade database systems, ensuring smooth and efficient processes.
• Implement and maintain robust database security measures, adhering to industry standards and guidelines.
• Design and support 24x7 high-availability solutions for seamless database operations.
• Optimize database and server performance by analyzing and configuring physical server hardware, operating systems, and database software settings. Provide recommendations for upgrades and new systems.
• Develop and optimize database components, including queries, stored procedures, ETL processes, and conduct code reviews and optimizations to enhance performance.
• Execute database schema and code changes, perform bottleneck analysis, and ensure efficient server/database performance, including recovery and restores when needed.
• Plan for system growth and scalability to accommodate future requirements.
• Ensure compliance with vendor license agreements to maintain legal and operational integrity.
• Handle various reporting and data export/import tasks, working with different formats like CSV, XML, and unstructured data.
• Document the database environment, processes, and best practices to maintain a comprehensive knowledge base.
• Provide technical support and prompt problem resolution to address any database-related issues.
• Be available for production/on-call support to maintain continuous system availability and address emergencies effectively.
• Be willing to learn new technologies and assist with architecture and design.
• Work efficiently within a high security environment (Ethoca is PCI-DSS Level 1 certified)
• Communicate clearly and effectively to all levels of the organization.

About Mastercard

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