Senior Enterprise Operations Engineer-2

Mastercard is hiring a Senior Enterprise Operations Engineer-2 in Pune.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Enterprise Operations Engineer-2

Responsibilities

1. Cloud Operations & Platform Reliability (SRE Focus)

• Take ownership of production cloud platform stability, availability, performance, and reliability.
• Lead complex incident triage, deep troubleshooting, and resolution across cloud and container platforms.
• Implement SRE best practices such as SLIs, SLOs, SLAs, error budgets, and resilience engineering.
• Drive root cause analysis (RCA) and eliminate recurring failures through engineering solutions.

2. CI/CD Pipeline Support & DevOps Enablement

• Provide advanced troubleshooting for CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Azure DevOps, AWS CodePipeline).
• Diagnose and resolve pipeline failures related to infrastructure, container builds, artifact storage, security scanning, and deployment orchestration.
• Enable self-service pipelines, progressive delivery, canary deployments, and rollback automation.
• Collaborate with engineering teams to improve deployment velocity, quality, and reliability.

3. Multi-Cloud Engineering & Kubernetes Operations

• Operate and support large-scale AWS, Azure, and hybrid cloud platforms.
• Perform advanced Kubernetes operations including:
• Cluster management
• Node scaling
• Networking troubleshooting

About Mastercard

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