Manager, Software Engineering
Mastercard · Pune, India
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Mastercard is hiring a Manager, Software Engineering in Pune.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering
Responsibilities
Strategic Leadership & Execution
- Define and drive the engineering strategy in alignment with company objectives.
- Lead cross-functional teams to deliver high-quality, scalable software products on time and within budget.
- Champion engineering best practices, including DevOps, CI/CD, Observability and agile methodologies.
- Identify and mitigate technical and delivery risks across programs and initiatives.
People Leadership & Coaching
- Build, mentor, and retain high-performing engineering teams through career development, coaching, and performance management.
- Foster a culture of ownership, innovation, and continuous learning.
- Set clear goals and expectations, and provide regular feedback and development plans.
Operational Excellence
- Own the end-to-end software delivery lifecycle, from requirements through release and support.
- Continuously improve engineering processes, tools, and metrics to optimize team performance and product quality.
- Ensure operational readiness, including incident response, monitoring, and service reliability.
Collaboration & Communication
- Partner with Product, Operations, and Business stakeholders to define scope, priorities, and roadmaps.
- Communicate technical vision and progress to executive leadership and non-technical stakeholders.
Requirements
Education & Experience
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
- 15+ years of experience in software engineering and architecture, including leadership roles on complex, mission-critical platforms.
- Proven track record of delivering distributed/scalable systems and high-volume transaction applications.
- Experience with fintech, digital payments, authentication, or identity systems.
- Strong grounding in security, secure SDLC, PCI considerations, and compliance-driven architecture.
- Familiarity with reliability engineering, observability platforms, and operational excellence practices.
- Prior leadership in an organization undergoing significant platform evolution or transformation.
Technical & Business Acumen
- Deep understanding of modern software architecture, cloud infrastructure, and service-oriented systems.
- Strong grasp of software operations, including monitoring, incident management, and performance tuning.
- Experience managing budgets, forecasting, and resource planning.
Leadership & Communication
- Exceptional communication, executive presence, and ability to simplify complex technical topics for senior stakeholders.
- Exceptional leadership skills with the ability to inspire and influence across all levels of the organization.
- Skilled at translating complex technical concepts into clear, actionable plans.
About Mastercard
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