Product Solution Engineer - 2

Groww is hiring a Product Solution Engineer - 2 in Bengaluru.

Responsibilities

• Develop a deep understanding of internal application behavior and tech operations across data centers and applications

• Analyze problems, diagnose and fix bugs of low complexity when appropriate.

• Work with developers to identify and resolve more complicated problems

• Address urgent issues quickly, work within and measure against customer SLAs

• Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting.

• Provide feedback from customers/ users to the team. Finding recurring issues, problem solving and getting it fixed.

• Maintain on-going record of problem analysis and resolution activity in an on-call tracking system.

• Proactively monitors production and non-production environments and applications

• Develop smaller complexity features and utilities in existing system components to enhance productivity.

What are we looking for :

• Good exposure to MySQL and writing SQL queries

• Automation scripting: More advanced tools preferred; Ex: Python, Shell.

• A prior experience in production support.

• Understanding of linux/unix basic commands and job scheduling (cron)

• Good to have prior programming experience; Java preferred

• Good written and oral communication skills

About Groww

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and