Senior Solutions Engineer | Preference for Mumbai, India

Grafana Labs is hiring a Senior Solutions Engineer | Preference for Mumbai, India in India (Remote).

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA

Responsibilities

• Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers

• Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility

• Deliver product and technical presentations to potential and existing customers

• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape

• Drive product conversations based on need and problems with customers

• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

What would make you a good fit for this role?

• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space

• Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership

• You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products

• You love solving technical challenges and thrive on bringing creative solutions to our customers

• You should have a technical mindset and a desire to grow technically

• Ideally based in Mumbai, India.

In India, the OTE compensation range for this role is INR 7.4m - 9.8m OTE. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

About Grafana Labs

See the company's official careers page for full details, then apply using the button below.