Staff Forward Deployed Engineer

GitLab is hiring a Staff Forward Deployed Engineer in India.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, in

Responsibilities

• Conduct deep technical discovery in strategic customer accounts to assess platform readiness, identify constraints, and find the highest-leverage adoption opportunities across GitLab and Duo Agent Platform.

• Lead architecture and delivery design for complex enterprise environments, including self-managed, regulated, migration-heavy, or security-sensitive deployments.

• Partner with customer stakeholders and GitLab account teams to prioritize use cases based on business impact, technical feasibility, repeatability, and long-term platform value.

• Design and build bounded proofs, prototypes, reusable components, and accelerators across source code management, CI/CD, security, compliance, and AI workflows.

• Author reference architectures, deployment standards, runbooks, and technical guidance that reduce time to value across multiple customer environments.

• Prototype, validate, and harden Duo Agent Platform workflows using custom agents, custom flows, GitLab APIs, integrations, CI/CD automation, and policy-aware deployment patterns.

• Contribute production-ready code, design documents, or architecture changes when needed, working with GitLab Engineering to turn recurring field patterns into product improvements.

• Travel for strategic customer engagements, architecture workshops, and team on-sites as needed.

What you'll bring

• Significant experience across software engineering, platform architecture, forward deployed engineering, technical consulting, or similar customer-facing engineering roles.

• Strong software engineering fundamentals, including the ability to read, reason about, and contribute to production systems, with experience in technologies relevant to GitLab such as Ruby on Rails and/or Go.

• Hands-on experience with GitLab CI/CD, pipeline design, YAML, runners, GitLab APIs, and the broader DevSecOps workflow.

• Strong systems design and enterprise architecture skills, with the ability to balance security, reliability, operational simplicity, and adoption needs.

• Experience creating reusable technical assets such as accelerators, frameworks, tools, standards, reference architectures, or design guidance that outlive a single engagement.

• Experience with infrastructure as code and enterprise deployment tooling such as Terraform, Ansible, Helm, or similar approaches.

• Strong written and verbal communication skills, including experience leading technical discovery and architecture conversations with senior stakeholders.

About GitLab

The Forward Deployed Engineer is part of GitLab’s Forward Deployed Engineering function within the Revenue organization. This team works at the intersection of customer outcomes, platform architecture, and product insight. Their goal is to help strategic customers make meaningful technical progress while ensuring that each engagement produces something reusable for the broader field, product, or engineering organization. This team is especially focused on environments where standard approaches a