Senior Lead, Cloud Billing Operations

Elastic is hiring a Senior Lead, Cloud Billing Operations in Bangalore.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organization

Requirements

High level of enthusiasm and pride in your work, you have a strong ability to learn, and you see change and challenges as opportunities to make things better.

You have experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes necessary to keep us growing without stumbling.

If that's you, hopefully you also have:

• 5+ years of professional experience in billing operations, FP&A (Financial Planning & Analysis) or related financial operations

• Work hours flexibility: able to shift hours later to overlap with North American teams

• Good understanding of cloud technologies (e.g., AWS, Azure, Google) and cloud billing models.

• Strong communication skills, both verbal and written; ability to interact with customers and other teams

• Strong attention-to-detail

• Creative problem solving skills

• Strong ability to work independently and prioritize in distributed, dynamic, fast-paced environment

• Accustomed to working with case management system

• Positivity! We each love what we do and believe that a positive attitude matters

• Proficiency in MS Excel or Google Spreadsheet

Preferred qualifications

• Strong analytical skills

• Understanding of cloud technologies, e.g., AWS, Azure, Google and cloud billing models a plus

• Experience with NetSuite, Salesforce, Stripe

• Comfort using basic AI tools to increase efficiency and support day-to-day operations

• Basic proficiency in a SQL / Query language and/or Excel Macros

#LI-DS1 Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary

• Health coverage for you and your family in many locations

• Ability to craft your calendar with flexible locations and schedules for many roles

• Generous number of vacation days each year

• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

• Up to 40 hours each year to use toward volunteer projects you love

• Embracing parenthood with minimum of 16 weeks of parental leave

About Elastic

See the company's official careers page for full details, then apply using the button below.