Cloud Billing Associate

Elastic is hiring a Cloud Billing Associate in Bangalore.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organization

Requirements

High level of enthusiasm and pride in your work, you have a strong ability to learn, and you see change and challenges as opportunities to make things better. You have experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes necessary to keep us growing without stumbling.

• 3-5 years of professional experience in billing operations or related financial operation

• Work hours flexibility: need work at calendar day 1 at quarter end (even if holiday / weekend) and work US hours for at least day 1-2 of each month

• Strong communication skills, both verbal and written

• Strong attention-to-detail

• Creative problem solving skills

• Strong ability to work independently and prioritize in distributed, dynamic, fast-paced environment

• Ability to interact with customers and other teams

• Accustomed to working with case management system

• Positivity! We each love what we do and believe that a positive attitude matters

• Proficiency in MS Excel or Google Spreadsheet- VLOOKUP, pivot tables, analysis

• Basic proficiency in a SQL / Query language and/or Excel Macros

Preferred qualifications

• Understanding of cloud technologies, e.g., AWS, Azure, Google and cloud billing models a plus

• Experience with NetSuite, Salesforce, Stripe

• Comfort using basic AI tools to increase efficiency and support day-to-day operations

#LI-DS1 Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary

• Health coverage for you and your family in many locations

• Ability to craft your calendar with flexible locations and schedules for many roles

• Generous number of vacation days each year

• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

• Up to 40 hours each year to use toward volunteer projects you love

• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

About Elastic

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