Partner Solutions Architect (India GSI)

Datadog is hiring a Partner Solutions Architect (India GSI) in Bangalore.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accoun

Responsibilities

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;

• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;

• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;

• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;

• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;

• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;

• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

Requirements

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations

• Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role

• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;

• Confident presentation skills

• Desired hands-on experience in two or more of the following areas:

• Observability: Datadog, Splunk, AppD, New Relic or Dynatrace

• Public Cloud: AWS, Azure, GCP, or Alibaba

• Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry

• Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go

• Config Mgmt: Terraform, Ansible, Puppet, Chef

• CI / CD: Jenkins, Gitlab

• Bonus Points:

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.)

• Previous experience using Datadog and/or other cloud monitoring tools (APM,

• Infrastructure, Logs, Synthetics, NPM)

• Previous experience with root-cause-analysis, troubleshooting, debugging

Benefits & perks

• Best-in-breed onboarding

• Generous global benefits

• Intra-departmental mentor and buddy program for in-house networking

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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About Datadog

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife